Level-up Your Digital Communication Skills

This course introduces the essentials of digital communication, highlighting its importance and the appropriate use of various platforms. Participants will learn best practices for clear and effective online interactions, including techniques to ease digital communication anxieties and improve virtual meeting etiquette. The course also explores the trust-power matrix and its impact on digital dynamics, equipping learners with skills to choose the most effective communication methods for diverse contexts.

1. Define digital communication and its significance in modern interactions.
2. Identify appropriate uses of various digital communication platforms.
3. Apply best practices for effective digital communication, including etiquette in written and video formats.
4. Recognize and manage common digital communication anxieties to improve clarity.
5. Analyze the trust-power matrix and its impact on digital communication.
6. Evaluate trust and power dynamics to enhance the effectiveness of digital interactions.
7. Select the most suitable communication modality based on context and relationship dynamics.

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME). The Washington State University (WSU) Elson S. Floyd College of Medicine is accredited by the ACCME to provide continuing medical education for physicians.

The WSU Elson S. Floyd College of Medicine designates this activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Participants should claim only the credit commensurate with the extent of their participation in the activity.

Accessibility

WSU College of Medicine Continuing Medical Education (CME) is committed to ensuring that its programs, services, goods and facilities are accessible to individuals with disabilities as specified under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 2008. If you have needs that require accommodation please contact the CME Unit at [email protected]

WSU Notice of Nondiscrimination

Please visit the Office of Compliance and Civil Rights to view Washington State University's policies.

WSU Institutional Neutrality

At Washington State University, we are committed to fostering an environment where diverse ideas and perspectives can flourish. As such, the university will maintain a practice of neutrality and will not take a position on contentious political or social issues, except in rare circumstances. Please visit WSU's Office of the President for more information.

Disclaimer

The material presented in this continuing medical education program is being made available for educational purposes only. This material is not intended to represent the best or only methods or procedures appropriate for the medical situation discussed; rather the material is intended to present an approach, view, statement, or opinion of the authors or presenters, which may be helpful or of interest to other practitioners. This program does not represent or speak on behalf of Washington State University and/ or Elson S. Floyd College of Medicine. Participants should carefully consider all available scientific data before acting on knowledge gained through this activity.

Mitigation of Relevant Financial Relationships