Be Kind and Clear: Deliver High Quality Feedback Using “Radical Candor”

Delivery of high-quality feedback to learners is complicated but a necessary step in promoting growth and ensuring meeting of programmatic standards. While many articles and approaches to feedback are prominent in the medical education literature, one well-established approach outside of the medical world can be found in the book “Radical Candor” by Kim Scott.

In this session, we will review the four types of feedback described in the book with relevant examples from each, and demonstrate ways that caring personally and challenging directly can be optimally incorporated when delivering feedback.

Join the Session

Faculty Advancing Medical Education in Residency (FAMER) is a series developed by WSU Graduate Medical Education programs and the Office for Faculty Affairs and Continuing Professional Development. The program is designed to deliver up-to-date content in medical education topics for practitioners working with residents. The aim of these sessions is to promote active learning and engagement, fostering a community of faculty as educators, and improve the overall health of our patients and communities.

1. Summarize common challenges experienced by individuals delivering feedback and categorize these according to the framework established by the book “Radical Candor”
2. Discuss strategies that help optimize “challenging directly” while also “caring personally” in order to deliver feedback with “Radical Candor”

The Washington State University (WSU) Elson S. Floyd College of Medicine is accredited by the ACCME to provide continuing medical education for physicians.

The WSU Elson S. Floyd College of Medicine designates this Live Activity for a maximum of 0.75 AMA PRA Category 1 Credit™. Participants should claim only the credit commensurate with the extent of their participation in the activity.

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Disclaimer

The material presented in this continuing medical education program is being made available for educational purposes only. This material is not intended to represent the best or only methods or procedures appropriate for the medical situation discussed; rather the material is intended to present an approach, view, statement, or opinion of the authors or presenters, which may be helpful or of interest to other practitioners. This program does not represent or speak on behalf of Washington State University and/ or Elson S. Floyd College of Medicine. Participants should carefully consider all available scientific data before acting on knowledge gained through this activity.

Mitigation of Relevant Financial Relationships

Washington State University Elson S. Floyd College of Medicine adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education. Any individuals in a position to control the content of a CE activity, including faculty, planners, reviewers or others are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity.