SPIKES and Beyond: Coaching Residents Through Difficult Conversations

Wednesday, December 17, 2025, 12:15 PM - 1:00 PM PT, Online, Everett, WA


AMA PRA Category 1 Credits™ (0.75 hours), Non-Physician Attendance (0.73 hours)

In this session, participants will learn an evidence-based approach for coaching residents to lead effective family meetings. We will review strategies to prepare the learner for success, address challenges in the moment, and provide compassionate and actionable feedback.

Faculty Advancing Medical Education in Residency (FAMER) is a series developed by WSU Graduate Medical Education programs and the Office for Faculty Affairs and Continuing Professional Development. The program is designed to deliver up-to-date content in medical education topics for practitioners working with residents. The aim of these sessions is to promote active learning and engagement, fostering a community of faculty as educators, and improve the overall health of our patients and communities.

1. Describe a communication framework for goals of care discussions.
2. Observe and coach learners in the room.
3. Identify common pitfalls, and practice tools to intervene when it "goes wrong".

The Washington State University (WSU) Elson S. Floyd College of Medicine is accredited by the ACCME to provide continuing medical education for physicians.

The WSU Elson S. Floyd College of Medicine designates this Live Activity for a maximum of 0.75 AMA PRA Category 1 Credit™. Participants should claim only the credit commensurate with the extent of their participation in the activity.

Accessibility

WSU College of Medicine Continuing Medical Education (CME) is committed to ensuring that its programs, services, goods and facilities are accessible to individuals with disabilities as specified under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 2008. If you have needs that require accommodation please contact the CME Unit at [email protected]

WSU Notice of Nondiscrimination

Please visit the Office of Compliance and Civil Rights to view Washington State University's policies.

WSU Institutional Neutrality

At Washington State University, we are committed to fostering an environment where diverse ideas and perspectives can flourish. As such, the university will maintain a practice of neutrality and will not take a position on contentious political or social issues, except in rare circumstances. Please visit WSU's Office of the President for more information.

Disclaimer

The material presented in this continuing medical education program is being made available for educational purposes only. This material is not intended to represent the best or only methods or procedures appropriate for the medical situation discussed; rather the material is intended to present an approach, view, statement, or opinion of the authors or presenters, which may be helpful or of interest to other practitioners. This program does not represent or speak on behalf of Washington State University and/ or Elson S. Floyd College of Medicine. Participants should carefully consider all available scientific data before acting on knowledge gained through this activity.

Mitigation of Relevant Financial Relationships

Washington State University Elson S. Floyd College of Medicine adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education. Any individuals in a position to control the content of a CE activity, including faculty, planners, reviewers or others are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity.

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